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November 2007
 Editor's Letter: Fiber Optic Nerve
 Fiber Optic Nerve

The last thing a person would expect to find after pushing through the solid brass doors of the
nearly century-old neoclassical Giles County courthouse on the historic downtown Pulaski square is a
high-tech communications nerve center. But inside, beneath the contemporary offices of "PES
Energize," the telecommunications services arm of local utility Pulaski Electric Service, which is
headquartered there, lies a state-of-the-art data center housed within a tornado-proof bunker with
fully redundant systems ready to support any size off-site data storage need. It's also the focal
point of a publicly owned and operated $8.2 million fiber-optic network providing high-speed
Internet access and other telecom services through pieces of glass cable weaving like a piece of
spaghetti to every home, business, factory and school in Pulaski (pop. 7,875). This is not your
stereotypical sleepy rural electric system. Pulaski's massive fiber-to-the-home investment is the
antidote to the chronic problem of trickle-down technology afflicting communities its size across
Tennessee. In a day and age when broadband market penetration has brought affordable high-speed
access to an increasing number of homes and businesses in urban and suburban areas, the same cannot
be said of smaller towns. Seeing such sparsely populated areas as unprofitable, the telecom
powers-that-be have largely bypassed places like Pulaski, providing average service at best. While a
good policy for shareholders, it is not good for more remote communities. Just ask residents of
Lawrenceburg, located a mere 20 miles west of the competitive environment in Pulaski, where service
and rates are unforgiving by comparison. More broadly speaking, it creates a significant economic
development problem in a day and age where businessesboth homegrown and relocatedneed
access to high speed Internet if they have any chance of competing in the global market. As
Pulaski/Giles County literature states, the "world wide wait" is over in Giles County. But Pulaski,
at press time the smallest community in America in to the fiber-to-the home business, is just one of
an increasing number of communities across Tennesseeamong them Jackson, Morristown,
Tullahoma, Bristol, Chattanooga and Clarksvillethat have either gone into the high-speed
Internet business or have it in the pipeline. In fact, of approximately 40 communities nationwide
who have initiated municipal broadband service, a noteworthy percentage hail from Tennessee. It's
nothing short of an Internet revolution occurring in the face of monopolistic telecom providers
whose policies have to date hamstrung the economy of countless different industries across
Tennessee. As an unabashedly pro-market business magazine, it is not without some pause that
BusinessTN applauds the rapid entrance of Tennessee municipalities into the broadband race.
However, it can also be said that those very communities have spurred for the first time a
competitive, capitalistic telecom landscape in Tennessee. Besides, if Tennessee is ever to have
adequate telecom infrastructure for everyone it's going to require the participation of multiple
players, including municipal telecom, private providers and wireless providers. This, in turn, is a
compelling reason to arm telecom providers with the tools they need in other key policy areas like
statewide cable franchising (guaranteeing bare minimum service) to hasten equitable service across
Tennessee. Gov. Phil Bredesen recently unveiled a public-private rural opportunity fund to help
seed small businesses needing access to venture capital in order to grow from their rural outposts.
At the time of the announcement, Bredesen acknowledged there are large stretches of Tennessee that
simply can't be left behind or ignored when it comes to economic development. Using the same
argument, the state must also fast track efforts to ensure greater cyber-infrastructure investment
off the beaten track in Tennessee. Drew Ruble Editor
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